Privacy Policy
We collect very little. Opening a T20 Exchange ID needs a username, a contact number and your payment reference — nothing else. We do not require documents upfront, we do not sell data to anyone, and this website itself sets no advertising or tracking cookies.
Last updated 16 August 2026. This policy covers this website and the ID panel operated through it.
What we collect
- A contact number — so we can reach you about your account and find it later if you lose access.
- A username for your T20 Exchange ID. Chosen by you or assigned by us.
- Payment references for deposits, and bank details for paying withdrawals back to you.
- Chat messages exchanged with support, which double as the record of your deposits and requests.
- Identity documents only where a larger withdrawal requires verification, and only then.
We do not collect your password. We do not want it and we will never ask for it. We also never ask for a banking OTP, a UPI PIN or card details, so none of those are ever held by us.
Why we hold it
Each item exists for a single practical reason: to open your account, to credit the money you sent, to pay money back to you, and to answer questions about any of the above. We do not build profiles, we do not run behavioural advertising, and we do not analyse your betting patterns for marketing.
How long we keep it
| Data | Kept |
|---|---|
| Account and contact details | While the account exists, plus a dormancy period so it can be recovered |
| Deposit and withdrawal records | Retained as a financial record |
| Support chat history | Retained while useful for resolving disputes |
| Verification documents | Only as long as needed for the withdrawal that prompted them |
Dormant accounts are not deleted, which is deliberate — it is how a balance from last season can still be recovered when somebody returns at the start of an IPL.
Who we share it with
Nobody, with two narrow exceptions. Your username is necessarily known to the T20 Exchange platform, because that is where your account lives. And payment information passes through banks and UPI providers in the ordinary course of a transfer.
We do not sell data. We do not pass contact numbers to other panels, tipster services, marketing lists or anyone else. If you start receiving unsolicited betting messages, they did not come from us.
Cookies and this website
These pages set no advertising cookies and run no third-party tracking or analytics scripts. There are no embedded social widgets and no remarketing pixels. The site is static HTML, and the only thing your browser stores is its normal cache.
The T20 Exchange platform itself does use a session cookie once you log in, which is what keeps you signed in while you bet. That is functional rather than tracking, and clearing it simply logs you out.
Security, and your part in it
We keep account records restricted to the people who need them. But the largest risk to your account is not our systems — it is a shared password or a message from someone pretending to be support.
- Change the temporary password on your first login.
- Do not reuse a password from email or banking.
- Nobody legitimate will ever ask you for it. Treat any such request as a scam.
- Log out on devices that are not yours.
Your choices
You can ask what we hold about you, ask for a correction, or ask us to stop contacting you, through the contact page. Deletion requests are handled where we are not required to retain financial records, and closing an account with a balance means withdrawing that balance first.
This service is for adults aged 18 and over. We do not knowingly hold information about anyone younger, and any such account is closed on discovery.
Privacy on a T20 Exchange ID panel
Agent-issued accounts collect notably less than a conventional betting signup, because there is no upfront KYC step and no email verification flow. Opening a T20 Exchange ID requires a contact number, a username and a payment reference. Documents enter the picture only when a withdrawal is large enough to warrant verification, which is standard practice for any platform paying out significant sums.
What that means in practice
Less data is held, so less can be exposed. The trade-off is that account recovery depends on the details you did give — usually the phone number and username — which is why noting your username somewhere outside the chat is worth doing on day one.
The risk that actually matters
Credential sharing, not data collection. The common scam pattern involves someone claiming a problem with a pending T20 Exchange payout and asking you to confirm login details or a banking OTP. No genuine agent needs either, and no genuine support contact starts with them messaging you about your balance.
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